Table of Contents. Royal Ace Casino is a part of the Crystal Palace Group , which has been around for a while and encompasses several online casinos. They do not enjoy the best reputation regarding withdrawal speed and support, but their software does offer a very enjoyable experience.

Royal Ace Casino certainly has many good points, like generous bonuses and good software, but there are also some serious drawbacks that need to be considered.

Withdrawals are somewhat slow and support can sometimes be less than helpful so you need to be prepared to put in some extra effort if you happen to win big. If you are looking for a large total bonus amount, then Royal Ace Casino is the place to go. In terms of the sheer amount of bonus money they give to their players, Royal Ace is practically unparalleled in the industry.

This promotion is exactly what it sounds like. To get this Royal Ace Casino welcome bonus, simply use bonus code NEWROYAL Keep in mind there is a 30x playthrough requirement for all bonuses received before any winnings can be withdrawn.

This is listed in the Royal Ace terms and condition. The wagering requirement is about average, as there are some casinos with lower requirements out there, but there are also those with much higher. The bonus play-through requirement is only applicable to slot games. If you play video poker or other table games, then the 60x play-through rule will be applied.

Unfortunately, Royal Ace Casino has quite a high rollover requirement for these games. Bets made in games like Baccarat, Pai Gow, Sic Bo, Roulette, and Craps do not count towards meeting the playthrough requirements. Although the unlimited welcome bonus option at Royal Ace is quite attractive, it may not be the best option for everyone.

The big boost to your bankroll will give you a chance to try quite a few real-money games at Royal Ace Casino to see if you like them. Luckily, Royal Ace Casino is sticks to the old school approach in this department, giving even those players with no funds a chance to test out the real-money games.

In addition to the welcome bonus and other occasional promotions, like their How Big Is Your Gift holiday promotion, Royal Ace offers a VIP program to earn comp points for all of their players. The program is fairly straightforward, with five different VIP levels, each bringing better, more valuable rewards.

The RealTime Gaming software used by Royal Ace Casino offers a nice user experience regardless whether you choose to download the program to your computer or use instant play via your browser.

Aesthetically, the Royal Ace software will be the most appealing to slots players because of nice sound effects to go along as well as a large selection of games. Mobile players are not forgotten either, as most games are available directly through the Royal Ace Casino website.

There is no dedicated app available for download, so you will have to access using your mobile browser. This is actually convenient and in line with what most online casinos are doing these days. This way, you can easily access the casino from any iOS or Android device without having to go through the whole download and installation process.

The manager I talked to seemed very unwilling to look into it for me. Casinomeister said:. This is going to sound like a total noob question but I can't seem to figure out jow to private message the rep through her profile, how do I do this?

dionysus Good w ill Ambassador CAG. Joined Apr 27, Location the land of snow and maple syrup. doxielove said:. dionysus said:. Click the link to profile Top left under their name 'send private message'.

Must be different on s mobile as I am still not seeing it dionysus said:. Mousey Ueber Meister Mouse. Must be different on s mobile as I am still not seeing it. On Saturday the Royal Ace rep said they would get back to me Monday and its now almost Thursday.

That really doesn't surprise me though. Next step is to post in Pitch A Bitch I suppose. I've also told my cc company I was scammed by RA and I've gotten all the money I spent at their casino charged back so no money lost which is good.

Just POd that I let myself get scammed and that they scammed me out of pretty sizeable winnings. varverooo Newbie member. Joined Dec 29, Location Würzburg. By the way, Ace Revenue recently opened with another casino, which is called Le Bon Casino.

Dont know if anyone is interested in updating this. Joined May 22, Location the bus shelter, opposite GCHQ Benhall. And to quote, when I was inquiring about why I had my account closed. I registered with the number I am well within my rights to have filed a dispute for these charges with my cc company as I have tried to resolve this now through Askgamblers with the rep, my issue went unresolved as she never responded to my complaint so it was closed and on here through private message.

According to one of the moderators and casino experts over in the Askgambkers casino forums, I will only likely get blocked under all Royal Ace casinos sister sites and I'm more than ok with that.

dunover said:. Two issues with your OP. First, a dodgy phone number is a sure way to have a casino not pay you. An ex-member here 'Skiny'? had an issue with a relative getting refused winnings for accidentally not entering a number or doing a typo as they did, one of the two.

Get yourself a buck disposable mobile for casinos and it will become a spam-box unlike your personal phone. If you charged-back deposits yes, under the terms of the card not getting what you paid for from the casino, i. winnings may be a justification you have opened up a big can of worms for yourself.

In the USA and North America especially, you will be blacklisted and if you gamble again it's highly likely you will have accounts arbitrarily closed and if you win non-payment of winnings and refund of deposits if you're lucky.

A bit late to say now, and I appreciate the frustration, but Bryan did put a positive light on your prospects of getting paid and you may have acted a bit hastily. If you've charged-back don't even think about bothering Max with a PAB as it's huge no-no. You've seriously prejudiced or probably ruined your case.

Had you 'won' your PAB and there was still no settlement, then it could have been a last resort at that stage, but not now. Last edited: Mar 31, Didn't realize PAB was to get monies back, thought it was just people posting warnings about certain casinos.

In that case I am not losing any money so will not post there although Royal Ace did cheat me out of sizeable winnings which were well over my deposit amount.

Will have to let that go though and make sure to do research before giving my money to an online casino in the future. Lesson learnt. As for future consequences, you HOPE it's only Royal Ace that hold this chargeback info, but I wouldn't bet on it. nutnut Meister of Infractions.

Joined Sep 11, Location england. Guys had every right to charge back imo, he has waited long enough. Triton's Treasure ,. Victory ,. Vikings Voyage ,.

Voodoo Magic ,. Warlock's Spell ,. Warrior Conquest ,. White Rhino ,. Wild Fire 7s ,. Wild Wizards ,. Witch's Brew ,. Wooden Boy ,. Year of Fortune , and. Royal Ace Casino Slot Games show more collapse. Cash Bandits Museum Heist.

Warrior Conquest. Alien Wins. Goblins: Gluttony of Gems. Asgard Deluxe. Wild Fire 7s. Spring Wilds. Mardi Gras Magic. IC Wins. Achilles Deluxe. Football Fortunes. Plentiful Treasure. I, Zombie. Panda's Gold. Ancient Gods. Tian Di Yuan Su - Gods of Nature.

Lucha Libre 2. Cai Hong. Ritchie Valens La Bamba. Shanghai Lights. Fantasy Mission Force. Fu Chi. Swindle All The Way. Dragon Orb. Cash Bandits 2. Purrfect Pets. Sweet Witch's Brew. Nova 7s. Panda Magic. Samba Sunset. Enchanted Garden II. Super 6. The Big Bopper.

Eternal Love. God of Wealth. The Nice List. Bubble Bubble. Royal Ace Casino Live Dealer Games. Multi-Player Roulette. Royal Ace Casino News. California man hits huge jackpot at Royal Ace 30 Sep Royal Ace Casino Owner.

Ace Revenue Group Other sites owned by Ace Revenue Group include Slot Madness , Planet 7 Casino , Silver Oak Casino , and Captain Jack Casino.

See How They Compare. Royal Ace Casino URLs. com English - Primary Site m. com English. Support - help royalacecasino.

com Accounts - accounting royalacecasino. com Affiliate - affiliates acerevenue. com Marketing - support acerevenue. com Technical Support - tech royalacecasino. com Deposit - cashier royalacecasino. com Withdrawal - payouts royalacecasino.

com Support Option - Free Phone, Live Chat, and Phone. Affiliate Program Information. Ace Revenue Affiliate Program is the affiliate program that represents Royal Ace Casino. To find out more about the program visit the Ace Revenue Affiliate Program profile page. If there are any inaccuracies in our data, please Let Us Know!

Errors or Omissions? Your Name:. Type Letters in the Image Above:. Generate New Image. About Us Advertising Publications Land Casinos. Due to Germany legislation: German residents can no longer use prepaid cards to fund their accounts and game restrictions apply.

Casino City is an independent directory and information service free of any gaming operator's control. Warning: You must ensure you meet all age and other regulatory requirements before entering a casino or placing a wager. There are hundreds of jurisdictions in the world with Internet access and hundreds of different games and gambling opportunities available on the Internet.

Do not assume that Internet gaming sites are in compliance with the rules and regulations of every jurisdiction from which they accept players.

YOU are responsible for determining if it is legal for YOU to play any particular game or place any particular wager under the laws of the jurisdiction where you are located.

Please gamble responsibly. Copyright © Casino City or its affiliates.

Royal Ace Casino is a gambling site that can be accessed via desktops, laptops and mobile devices. The site has its mobile version and players are automatically Royal Ace Casino Review | Royal Ace Casino Bonuses and Overview with Real Players Reviews & Official Ratings Based on Community Members Votes $25 free bonus: new players at Royal Ace Casino can claim a no deposit bonus of $25 by using the bonus code ROYALTY This bonus allows players

Royal ace casino - Check all online casino complaints against Royal Ace Casino - deposit, account, bonus, and other issues Royal Ace Casino is a gambling site that can be accessed via desktops, laptops and mobile devices. The site has its mobile version and players are automatically Royal Ace Casino Review | Royal Ace Casino Bonuses and Overview with Real Players Reviews & Official Ratings Based on Community Members Votes $25 free bonus: new players at Royal Ace Casino can claim a no deposit bonus of $25 by using the bonus code ROYALTY This bonus allows players

Lucha Libre ,. Lucha Libre 2 ,. Lucky 6 ,. Lucky 8 ,. Lucky Last ,. Lucky Tiger ,. Mardi Gras Magic ,. Mayan Queen ,. Medal Tally ,. Megaquarium ,.

Mermaid Queen ,. Mermaid Royale ,. Mice Dice ,. Mister Money ,. Monster Mayhem Line ,. Mystic Dragon ,. Naughty or Nice III ,.

Naughty or Nice: Spring Break ,. Naughty or Nice? Ninja Star ,. Nova 7s ,. Ocean Dreams ,. Ocean Oddities ,. Orc vs. Elf ,. Outta This World ,. Panda Magic ,. Panda's Gold ,. Paradise Dreams ,. Paris Beauty ,. Penguin Power ,. Pirate Isle ,. Plentiful Treasure ,.

Polar Explorer ,. Popinata ,. Prince of Sherwood ,. Purrfect Pets ,. Rain Dance ,. Realm of Riches ,. Red Sands ,.

Regal Riches ,. Return of the Rudolph ,. Ritchie Valens La Bamba ,. Ronin ,. Rudolph's Revenge ,. Samba Sunset ,. Santa Strikes Back ,. Sea Captain ,. Sevens and Stripes ,. Shanghai Lights ,. Shark School ,. Small Fortune ,.

Snowmania ,. Spring Wilds ,. Stardust ,. Sunken Treasure ,. Super 6 ,. Sweet 16 ,. Swindle All The Way ,. T-Rex ,. Tally Ho ,. Texan Tycoon ,.

The Big Bopper ,. The Elf Wars ,. The Naughty List ,. The Nice List ,. The Three Stooges ,. The Three Stooges: Brideless Groom ,. Tian Di Yuan Su - Gods of Nature ,. Tiger Treasures ,.

Treasure Chamber ,. Triple Toucan ,. Triple Twister ,. Triton's Treasure ,. Victory ,. Vikings Voyage ,. Voodoo Magic ,. Warlock's Spell ,. Warrior Conquest ,. White Rhino ,. Wild Fire 7s ,. Wild Wizards ,. Witch's Brew ,. Wooden Boy ,. Year of Fortune , and.

Royal Ace Casino Slot Games show more collapse. Groups Public Events. Play Responsibly. Log in Register. What's new Search Forums Search Forums Everywhere Threads This forum This thread. Search titles only.

Search Advanced search…. New posts. Search forums. Log in. Install the app. Home Forums Online Casino and Poker Complaints Casino Complaints - Non-Bonus Issues JavaScript is disabled.

For a better experience, please enable JavaScript in your browser before proceeding. You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser.

I think Royal Ace casino scammed me pretty good. Thread starter doxielove Start date Mar 23, doxielove Dormant account. Joined Mar 23, Location Canada. I am new to the online gambling world and made the mistake of playing with Royal Ace before googling their name which I now know is the first thing to do if wanting to play at any certain online casino.

Anyways I have been going back and forth with them a month now trying to get my withdrawals processed, and the answers I were getting are, the withdrawals department is backlogged, i am not speaking to the right person, or the person i was speaking to had no clue what was going on.

I was also repeatedly asked to send in the same verification photos of my credit card, even though I had sent them in three times. I thought I was going crazy until I read all the reviews detailing EXACTLY the same behavior from Royal Ace with other players.

I finally had enough, and started a chat with them today saying I wanted it resolved immediately and that I was filing a complaint with askgamblers. com I then log off. I log back in a few minutes later and am unable to, I am then told that I am blocked and the reason for this was that when I signed up and registered for the account initially I put in for my telephone number which is absolutely not true.

I was receiving marketing calls from these guys AND their sister scam casinos in the middle of the night every night in which I asked to be taken off all their call lists. I am just realizing now that they have just stolen all my money and I have been scammed.

I was thinking of reporting this to my credit card company as I don't think there are any other repercussions I can take. Can I get some feedback? I don't think they have a casino rep. See Related Threads: Royal Oak Deposit Disappeared Royal Ace Casino Annoying Silver Oak and Royal Ace Casino Calls Royal Ace Is Horrible Advice Please Re Royal Oak Casino.

Last edited by a moderator: Mar 20, Joined Aug 25, Location Bexhill on sea, England. Pitch-A-Bitch is CasinoMeister's FREE service to help players with problems at non-rogue casinos. First please send the casino representative a Private Message about your problem. After giving them a reasonable amount of time, if they do not put things right to your satisfaction, you can Pitch-A-Bitch.

Casinomeister Forum Cheermeister Staff member. Joined Jun 30, Location Bierland. From what I know, payments should be processed soon. Both of the top two persons who oversee and approve payments were hit by personal tragedies, and left for home to deal with these.

Unfortunately at the same time there were some processor eff-ups which amplified the matter, plus a staff who didn't really know how to handle this unprecedented situation. All should be ok in the very near future.

You did not get scammed - everything should be back to normal soon. Thanks Kk I will take the following steps you posted!! KasinoKing said:. Click to expand Resolver is free. Just raise a case and leave feedback after. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

If you want to make a complaint about Royal Ace Casino using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email which you can review and edit that clarifies the issue, and gets the best from your complaint.

You will be given the option to make your complaint by phone via our mobile app. Resolver allows you to keep a record of any email correspondence sent between you and Royal Ace Casino, as well any phone calls made via our mobile app.

You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track.

If you cannot resolve your complaint with Royal Ace Casino, Resolver enables you to escalate it to the relevant regulatory body — the contents of your case file is sent as supporting evidence. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make at the cost of a national-rate call.

To help you get the best response from your Royal Ace Casino complaint Resolver guides you through every step of the process. To help you get the best response from your Royal Ace Casino complaint, Resolver can put you in touch directly with the best person or department you need to speak to.

We will also advise you how to word your complaint in order to get a swift resolution to your issue. In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Royal Ace Casino complaint.

With Resolver you can send your case to key ombudsmen and regulators including:. Money Savers News About Resolver Browse by Sector Telecoms Energy Shops Public Services Travel Finance Restaurants Insurance Motoring Water Property Leisure Services Health Legal Pensions.

Options Accept. Analytics Personalised Ads. Save Accept All. Having problems with Royal Ace Casino? Use Resolver to make a complaint. Get started.

Video